Meet the Team

How do you make it a positive 'do' experience for the customer? I look at how we conduct ourselves through the customer's eyes.

What is your favourite Subaru vehicle and why? The 3.6-litre Outback, due to its combination of power, refinement and luxury.

What does excellent customer service mean to you? Taking time to fully understand customer needs and requirements before trying to exceed them.

What is your favourite Subaru vehicle and why? The Subaru WRX - smart, sporty and powerful.

How do you deliver excellent customer service? I always strive to find out what the customer needs and empathise with their situation.

What makes you a special team member at your dealership? I like to look at this place as though I am running my own business, rather than an 8-6 job.

What's your favourite Subaru vehicle and why? I love the Outback, because I can sleep in the back by a river if I want to, and I have.

What makes you a special team member at Subaru Doncaster? I am the old man of the dealership and have over 20 years in the industry.

What do you love about the brand? The AWD system in a Subaru; when I drive one up to my farm on the windy roads, it's like they are on rails.

What do you love about the brand? I love that Subaru is continuously delivering reliability and innovation. It's a brand that built to last! This is what makes a Subaru, a Subaru. 

How do you deliver excellent customer service? Excellent customer service is about treating your customers with courtesy and respect. Listening and empathising with their needs. Most importantly going 'above and beyond' to help them.

• What is your favourite car colour and why? Crystal white. Looks clean and smart.
• What is your favourite Subaru vehicle and why? The all new Forester. It has a sleek look and loads of tech.
• What do you love about the brand? Our cars are very reliable and versatile. 

How do you deliver excellent customer service? I take the time to get to know everyone I meet and use my product knowledge to help them onto a new Subaru.

What does excellent customer service mean to you? Establishing a long lasting relationship with my customers that extends past the sale.

What do you love about the brand? Symmetrical All-Wheel Drive. It gives you fantastic handling and grip on the road - especially when it's wet!

How do you deliver excellent customer service? All staff being accessible to our clients, always responding to clients in a timely manner, listening to what our customers have to say and treating them with respect.

What does excellent customer service mean to you? Helping customers efficiently in a friendly manner.

What do you love about the brand? Customer loyalty, safety, reliability and Symmetrical AWD.

What is your favourite Subaru vehicle and why? The Subaru WRX - smart, sporty and powerful.

How do you deliver excellent customer service? I always strive to find out what the customer needs and empathise with their situation.

What makes you a special team member at your dealership? I like to look at this place as though I am running my own business, rather than an 8-6 job.

How do you deliver excellent customer service? All staff being accessible to our clients, always responding to clients in a timely manner, listening to what our customers have to say and treating them with respect.

What does excellent customer service mean to you? Helping customers efficiently in a friendly manner.

What do you love about the brand? Customer loyalty, safety, reliability and Symmetrical AWD.